Frequently Asked Questions

I cannot login

To login, you will need to enter your ACFAS Member ID or Customer ID. Your default password is the first initials of your first and last name after your Member ID.

Where can I find my ACFAS member ID?
Your member ID number is printed on:
  • Your membership card
  • Your dues renewal statement
  • Mailing issue of the Journal of Foot & Ankle Surgery
  • Member newsletter, Update
Do you have a privacy policy?

American College of Foot and Ankle Surgeons is committed to protecting your privacy. When you purchase an ACFAS product online, we collect personal information required to support the purchase of this product(s). Information collected is not shared with any third parties unless required by law.

Where do I send my CE Tests?

E-Mail your CE Test and Evaluation form to elearning@acfas.org
OR
Mail your CE Test and Evaluation form to:
American College of Foot & Ankle Surgeons
Maggie Hjelm, Manager of Education, Curriculum and Alliances
8725 W. Higgins Road, Suite 555
Chicago, IL 60631-2724

How long does it take to receive confirmation of a pass/fail score for CE Tests?

Please allow 6-8 weeks for your CE Test to be processed.

What are the System Requirements to view ACFAS e-Learning modules?

For all non-downloadable, Flash files; Flash 8 or 9 is needed.

For all online downloadable files, make sure you have the most current version of Windows Media Player, iTunes, or Quicktime (depending on what file type you decide to download). See further requirements below.

PC Users

If you are on a PC and plan to only play the video on your PC, download the .wmv version. Make sure you have the latest version of Windows Media Player.

Mac, PC, iPod, iPhone Users

If you are on a Mac or PC and want to put the video on your iPod or iPhone, download the .m4v file. With this version you can also expand the video to fit your entire computer screen. The .m4v files play in iTunes and Quicktime on either a Mac or a PC. You may need to download the latest version of iTunes or Quicktime.

Click on any of the icons to download the latest version.

Windows Media Player


Quicktime Player


Adobe Reader


Adobe Flash

Hardware:


Windows

Macintosh

Linux

1GHz Processor or faster

1GHz Processor or faster

Intel Core Duo 1.83GHz or faster processor (Flash 9 Only)

Modern processor 800MHz or faster

512 MB of RAM

512 MB of RAM

512 MB of RAM, 128MB of Graphics Memory

Display Requirements:

  • Minimum display resolution 1024 x 768
  • Color Display: True Color, 24 bit, or millions of colors

Internet Connection:

The minimum connection speed required to view ACFAS distance education programs is 56 kbps. However, satisfying the minimum system and Internet connection requirements does not guarantee full functionality. Quality of Internet service, variations in network routing and internet traffic volume may adversely affect the performance of the site.

Operating Systems and browsers:


Windows

Platform

Browser

Microsoft Windows Vista (Flash 9 Only)

Microsoft Internet Explorer 7; Mozilla Firefox 3.5 or higher; Safari 4 or higher

Microsoft Windows XP, SP2

Microsoft Internet Explorer 7.0 or later, Mozilla Firefox 3.5 or higher; Safari 4 or higher


Macintosh

Platform

Browser

Mac OS X 10.3.x, or 10.4.x
(Power PC)

Mozilla Firefox 3.5 or higher; Safari 4 or higher

Mac OS X v.10.4.x
(Intel)

Mozilla Firefox 3.5 or higher; Safari 4 or higher


Linux

Platform

Browser

Red Hat Enterprise Linux (RHEL) 3 update 8, RHEL 4 update 4 (AS/ES/WS)

Mozilla Firefox 3.5 or higher; Safari 4 or higher; SeaMonkey 1.0.5 and higher

Microsoft Windows XP, 2000, 98

Microsoft Internet Explorer 7.0 or later; Mozilla Firefox 3.5 or higher; Safari 4 or higher